Sell on CosmoStuff

FAQ

What are the benefits of Free Account?
Free account allows buyers and suppliers to register for free. Buyers can find products or post buying queries to attract the right seller. Sellers can post their products and search potential buyers of the product that they are offering.
How can I register my Account?
You can register your account by clicking the “Join Now” button and filling out a simple registration form.
Can I have more than one Account?
Yes, cosmostuff allows you to have multiple accounts for a single organization.
How many products a Paid/Free member can post?
A paid member can post as many products as they like, whereas a free member can post a limited number of products only.
What is Company Video, Brochure and certificate posting?
Company video, brochure and certificate is way to attract your potential buyers by enhancing your brand development.
Forgot my password?
You can easily retrieve your forgotten or loss password by simply visiting:
https://www.cosmostuff.com/member/login
And click “Forgot password”
You just need to provide the email address by which you have registered your account. A recovery email will be sent to your provided email address.
How do I search for products and suppliers more efficiently?
You can search suppliers and products more efficiently by availing our advance search feature.
How do I find suppliers from specific countries or regions?
You can find location based suppliers by browsing countries and different regions for search.
Are all Premium suppliers reliable?
Yes, premium member suppliers will get a listing of their products with a high priority, premium members are verified suppliers with a real genuine existence.
What is a Buying Request?
A buying request is a very powerful tool. It allows posting of buy requests by buyers who are unable to find their desired product. It attracts sellers so that buyers can exactly buy the product they are looking for.
How do I know if the supplier who quoted my RFQ is reliable?
You can judge the reliability of any suppliers by checking their profiles “Trusted Supplier” logo clearly visible on their company profile. Also you can contact us for more details at support@cosmostuff.com
How to Build my mini-site on cosmostuff.com?
cosmostuff will automatically generate your mini website as you register. It provides you a standard template where you can register you organizations and post your product information.
How to find Buyers?
You can find buyers by browsing, searching and using advance search for sophisticated searching. You can also look for buy offers posted by buyers.
Are all Premium suppliers reliable?
Yes, premium member suppliers will get a listing of their products with a high priority, premium members are verified suppliers with a real genuine existence.
How many products I can post?
Premium members can post products as many as they like. While free members are restricted to limited number of product postings.
How can I protect my business from fraud?
We suggest you following vital factors that helps you to prevent yourself from fraud.
  • Check for business legitimacy
  • Check for a genuine phone and fax number
  • Ask for references.
  • Rely on known and trusted companies.
  • Make sure, it is exactly the same product you are looking for.
  • Ask for sample product to identity that it will satisfy your requirement.
  • Never provide unnecessary bank account information
  • Keep an eye to make sure there is no unexpected transactions
What should I do if I suspect a fraud has been committed?
In any case whether you did not received your shipment or seeking money back cosmostuff is sorry for the inconvenience. You can immediately “Report Fraud” on the page. As you click report fraud a new page will appear where you will be able to enter your details with a feature to add supporting documents. We will assist you through the process with all legalities.
Email: legal@cosmostuff.com
How to Report fraud?
You can simply report fraud by contact at legal@cosmostuff.com
What are Buyer alerts?
Buyer alerts are simply notifications that tell about new business opportunities. It provides you about new happening at cosmostuff. You can simple set your trade alert with respect to content, keyword and regions.
How many Buyer Alerts can I post?
It may vary according to the membership, this feature is also available for Free Members.
Others:
What are mode of payments?
cosmostuff provides following mode payments
  • Western union
  • Bank Wire Transfer
What does mean by dedicated services?
Dedicated service provides you dedicate key account manager. A dedicated Key account manager will run manage your b2b account effectively.
What is professional separate website?
A professional separated website is a web page created for enhanced brand development. It features user-friendly navigation, catchy graphical user interface and rich features.
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